A Closer Look.....
Who are we?
My wife Judy and I moved to The Villages in the spring of 2006. We have been travel agents since 1994. We came here from South Florida - one of the few people to move north to The Villages. We were in South Florida for 28 years and we moved there from St. Louis, where we both grew up. We have two children, a 15 year old granddaughter and year old grandson.
Agent qualifications
When you hire an agent whether it is to handle the sale of
your house or to plan your next trip, there are certain things that you
should look for and expect.
Customer service
- our approach is simply to plan every trip as if it were our own.
Experience -
ideally an agent will have taken the exact trip they are recommending
to you. As a practical matter exact experiences are
not possible. We make up for it by spending time in classes
offered by travel organizations. You may notice letters
behind our names on our cards - those are the equivalent of degrees
offered by
accredited travel organizations. We are constantly
participating in courses offered by cruise lines, tour organizations,
and destinations so that we can properly represent their products to
you.
Support -
whether you work in an office like a AAA agent or at home like we do,
all agents need an organization in back of them. A large
organization commands more respect from the industry.
Suppliers
are more willing to offer extra discounts or other incentives
to companies that bring them lots of business. Our
organization is called Oasis - it is quite large and does much of it's
business nationally and internationally over the Internet.
Signature -
we are Signature Travel agents as a result of our association with
Oasis - membership in this group is reserved for top
producing agencies nationwide and allows us to offer our
clients many
special programs and prices.
What is our philosophy?
At Where in the World Travel, our clients are very special.
Personal service and attention to detail are the hallmarks of our
business. Here are some of the ways we demonstrate that:
We are available 7 days a week, from 9AM to 9 PM. We know that trip
planning is frequently done on weekends or evenings (when most
storefront agencies are closed).
We really enjoy research and planning. We’re always learning about new
and interesting destinations; different or unique tours; or new twists
to tried and true locations. We are happy to share this information and
our ideas with you – whether you are ready to travel next month, or are
just "dreaming" about that trip you would like to take someday.
We want to build relationships with our clients; get to know you, your
likes and dislikes, your concerns and wishes, so that we can plan each
detail of your travel in order to make every trip you take be another
dream come true!.