A Closer Look.....
Who are we?
My wife Judy and I moved to The Villages in the spring of 2006. We have been travel agents since 1994. We came here from South Florida - one of the few people to move north to The Villages. We were in South Florida for 28 years and we moved there from St. Louis, where we both grew up. We have two children, a 15 year old granddaughter and year old grandson.
When you hire an agent whether it is to handle the sale of
your house or to plan your next trip, there are certain things that you
should look for and expect.
Customer service - our approach is simply to plan every trip as if it were our own.
Experience - ideally an agent will have taken the exact trip they are recommending to you. As a practical matter exact experiences are not possible. We make up for it by spending time in classes offered by travel organizations. You may notice letters behind our names on our cards - those are the equivalent of degrees offered by accredited travel organizations. We are constantly participating in courses offered by cruise lines, tour organizations, and destinations so that we can properly represent their products to you.
Support - whether you work in an office like a AAA agent or at home like we do, all agents need an organization in back of them. A large organization commands more respect from the industry. Suppliers are more willing to offer extra discounts or other incentives to companies that bring them lots of business. Our organization is called Oasis - it is quite large and does much of it's business nationally and internationally over the Internet.
Signature - we are Signature Travel agents as a result of our association with Oasis - membership in this group is reserved for top producing agencies nationwide and allows us to offer our clients many special programs and prices.
What is our philosophy?
At Where in the World Travel, our clients are very special.
Personal service and attention to detail are the hallmarks of our
business. Here are some of the ways we demonstrate that:
We are available 7 days a week, from 9AM to 9 PM. We know that trip planning is frequently done on weekends or evenings (when most storefront agencies are closed).
We really enjoy research and planning. We’re always learning about new and interesting destinations; different or unique tours; or new twists to tried and true locations. We are happy to share this information and our ideas with you – whether you are ready to travel next month, or are just "dreaming" about that trip you would like to take someday.
We want to build relationships with our clients; get to know you, your likes and dislikes, your concerns and wishes, so that we can plan each detail of your travel in order to make every trip you take be another dream come true!.